WhatShippedSupport

Budgets and pricing

Price

Users on the site Price
1 to 10 Free
11 or more $1.00 per user per month

Atlassian bills you on your existing Atlassian invoice. Trials, renewals, refunds and cancellations are handled by Atlassian under its Marketplace terms.

Why there is a drafting budget

Every draft costs money to run. Atlassian charges us for Forge LLMs by use. So each site has a monthly drafting budget, shown in dollars. You never need to think in tokens.

Plan Monthly drafting budget
Free (up to 10 users) $1.00, about 7 notes of typical size
Trial $6.00
Paid $0.20 per user, at least $2.50 and at most $60.00

A typical note of about 40 issues for one audience costs around $0.14. More issues or more audiences cost more.

The paid budget uses a count of user accounts on your site. It can be higher than your Jira user count, which only raises the budget.

The meter

The project page shows a meter such as "$0.62 of $1.00 used this month". Before each draft you also see an estimate for that draft.

At 80% used, a warning appears.

What happens when it runs out

  1. Soft stop. If a draft would take you over the budget, WhatShipped runs that one draft on the economy model instead. This happens once per month.
  2. Hard stop. After that, new drafts, regenerations and voice previews are refused with "This site has used its generation budget for the month."

While drafting is stopped:

When it resets

On the 1st of each month (UTC). The soft stop is available again too.

Admin page

Jira admins open Jira administration > Apps > WhatShipped. It shows:

Admin page: site budget meter, per-project usage and the model switch

Economy model

On the admin page you can switch drafting from Default (Claude Sonnet writes the final draft) to Economy (Claude Haiku writes it). Economy costs less per note, so the budget goes further. Reading the issues always uses Haiku.

Per-request limit

Any single request over 300 issues or about $1.00 is refused, whatever budget is left. See Release notes and sprint digests.